Allen Wyse Picked up prescription on 12/23/20. Failing to read the large signs at the front door, we entered the lobby and were greeted by a gentleman who directed us to park on the side of the building in a pickup stall. Everyone in the lobby, including the kaiser greeter wore masks and were properly distant in the small wait area. Once in the stall we called the number on the sign. After identifying ourselves we were transferred to a pharmacist who reviewed our prescription. A Kaiser employee brought our prescription to us minutes later. Well done, Kaiser.
5 /5
Sayed Reza Hashimi I’ve had my blood drawn at this facility twice, and both times I experienced significant issues that I feel need to be addressed. After my first blood draw, the area where the needle was inserted turned black and bruised, covering about an inch of my skin. Additionally, the process was unusually painful. I initially ignored it, thinking it might have been a one-time mistake.
However, during my recent visit, the same issue occurred again, and it was the same person performing the procedure. The process was just as painful as the first time, and I believe this indicates a lack of proper technique or professionalism, as I’ve never experienced this issue elsewhere.
I’m attaching a photo for reference. I hope this feedback is taken constructively to ensure better training or care in performing blood draws.
3 /5