Lourdes Family Medicine - Pasco N Blue: A complete joke like most other large system health providers. Note the omission of ācareā. I scheduled as a new patient because the website boldly proclaimed āaccepting new patientsā. Apparently, this was not the case as I found out upon arrival to my appointment, a mere month after booking. From their IT to their front desk I was once again able to experience ineptitude at levels Iāve only come to know with hospitals and clinics. I wonāt say the Doctorās name because itās not his fault, merely those tasked with establishing patient trust in every other facet of the business. Thanks for scribbling the name and number of another Lourdes-associated provider for me on a post-it note. Itās in the trash bin across the hall. A waste of paper, waste of time, waste of money.
Miramar Health Center - Pasco Michael: Edith Zaragosa is an amazing Primary Care Practitioner, she listens and cares about her patients.
Unfortunately the office staff and nurses are unprofessional. I have to call repeatedly to ask for simple things like a prior-authorization to refill a standing prescription. I have been told 4 times in 5 business days that someone would call me back and no one ever does. Almost every time I call back myself (a business day later) there is no progress on my request, nor even a record that I called, and we start the request process all over again.
Beyond frustrated; I am actively looking for a new Primary Care Provider now.
