2 /5 Ana ve: I used to like this place. Staff is nice and they get you in fast. However, they are more focused on customer service than medical issues. My baby’s newborn screening done at the clinic was returned as unsuitable sample. I was never notified or called for a repeat test. They just scanned the results to mychart 5 months later and no one even looked at it. I did ask several times and the answer was always no news is good news. Five months with bad results and no one looked at it, called, nothing. I had to call the clinic and at first they were trying to ignore me and have me wait until Monday for a call from the nurse. I insisted the doctor looked at it, and after the doctor said oh yes it needs to be done again, they tried to schedule me for April 30! The newborn screening is an important test, if something comes back abnormal needs prompt treatment from birth. This was a big mistake and they were acting all nonchalant about it. Makes me feel no confidence in the medical staff of this place.