Peninsula Community Health Services - Wheaton Way Medical Clinic - Bremerton (WA)

1 /5 azimiut: There is so much to say that they did wrong I cannot even put it into words. A simple cleaning turned into a nightmare. A lack of professionalism at its best. I should have walked out but I thought they were almost done. The Dr sliced my lip, left cleaning paste all over my face to the point the assistant had to clean my face more than once. I had to tell him to stop several times because of the severe pain he was causing. Meanwhile having discussions about other patients using vulgar language while working. If you care about your health do not go here. They should not get a one star. They should be reported.

5 /5 Eileen Clark: In and out. Staff was very helpful and friendly. Provider listened to what I had to say. Gave me a lot of advice, to go over what I needed to do. To feel better.

1 /5 Emma Didier: The one MA was VERY rude and clearly did not want to be there. The receptionist was incredibly nice however and called for a med evaluation several times. The MA ignored the first one. Came up after the second and then told the receptionist to do it? He was very upset with MA and tried to keep it as professional as possible since the MA was very loud and causing a scene. She left and then came up later asking if he did it. He got pretty upset with her and basically told her to do her job. She eventually called me over and just kept repeating herself in a very condescending manner. If the clinic knew what was best, they should fire that MA. I didn’t catch her name but I’m sure the other MA and receptionist could point her out.

1 /5 Tara Faith: This place is so poorly ran and unprofessional. Employee’s all have sour attitudes and just gossip and talk amongst each other super loud for the entire waiting room to hear. Wait times are obnoxious I waited an hour for an appointment I arrived 15 minutes early to. The doctor’s try their best to rush you out. I’m newly pregnant and doctor Troy Pero provided absolutely no information on anything and we spoke for maybe 2 minutes, he set me up with an upcoming prenatal appointment and didn’t even tell me the nature of what the visit would entail. I took a pregnancy test in the office and they said they’d call me with results, NEVER did and I waited 4 days patiently before I had to call and wait on hold 3 times before finally getting through to someone. There’s zero urgency here. I don’t feel cared for by the providers whatsoever. Just feel like they try to do the least possible. They give little to no info and have super unorganized staff. Save your time and energy and please get a different office to go to. Each experience here was absolutely awful.

5 /5 A Whaley: Been here a few times for urgent needs, can’t say enough good stuff about these folks and this location. They treated me professionally and respectfully every time. The doctors and staff really listened to me and advocated for my care. Thank you so much!