1 /5 khanh bui: My wife went here to have her dead ends cut off and a bang trims. She specifically asked for 1/2 an inch off but was told it was going more than an inch because of how much there was. She accepted the recommendation. She was then offered layered cuts, which she refused because she had had it before, and it did not look good. The stylist did the layered cuts ANYWAYS. Causing her hair to look awkward and choppy. She then asked for a bang trim with specific instructions that only her existing bangs should be trimmed as she has her specific preferences. The stylist cut her bangs and then ADDED more bangs but cutting off hair that she was trying to grow longer. A visit that was supposed to be around $80, but because she forced the layered upcharge, it became $100. My wife even tipped her $20 for her hair to not only be ruined for MONTHS; she would have to get extensions to fix the damages that were done to her hair. We are expecting a refund AND additional compensation for my wife hair treatment. Her hair was so bad she came home, CRYING to me. Pictures are of before and after. $120 to get her hair ruined and self-image destroyed. This review will be published on other platforms as well. Please advise when visiting here that your opinion does not matter.
