Michelle Hamilton I went in for a shellac mani/pedi on 11/10/23. The pedi was good, my toes look great. The negative review is for the manicure I received. The individual attempted to use the electric file to file the top of my nails down. I declined this, as it would ruin my nails. She put it away and while I sat back and relaxed, she chose to use a rough file to file the top (not tips) of my nails, anyway. Ruining them. They now look torn up and unhealthy. She barely addressed my cuticles, slathered some lotion on and then went to work on someones feet. She came back 10 minutes later, without washing her hands. I left without the massage I requested. She did give me a $7 discount when I pointed this out. 4 days later and all the nails were peeling, so I removed them.
I used to really like this facility and am so disappointed at the decline I have witnessed. Sadly, I will be looking for a new salon. Also, I recognize that my review does not speak to all techs, as there are some good ones. However, when there are those whose work is this poor, one has to wonder why they are still allowed to touch the hands and feet of their clientele.
1 /5
Kim M I LOVE this place! They were quick to
Greet and make me feel comfortable. I got a full set, the lady did nails better than the photo I showed her. I got a coffin shape with shellac. She was so fun and great to talk to.
I Also got a pedicure and omg it was amazing! She did my pedicure and also added this exfoliating leg/foot scrub. And than this nice stone massage it felt so good! After that she gave me a nice warm
Wax on my feet.
It was all perfect fast and reasonable priced! I love this place so much!
Great customer service and a great experience. I’ll be back in two weeks.
5 /5
Stacie Armstrong I have nothing bad to say i had a good experience except the lady that did my nails did not push my cuticles back and fill the nail completely.
She put on a full set of nails, after 24 hours it looks like I already need to have a fill.
3 /5