Puget Sound Auto Repair - Port Orchard (WA)

5 /5 Emily Gregson: I stopped in without an appointment after having some car issues. As a woman who doesn’t know a lot about cars I always feel anxious going to mechanics alone. I’ve gotten ripped off so many times. But this place was amazing! I felt comfortable in every way. They had toys for my daughter, books, coloring books, and all kinds of things to keep her entertained while we waited. It was also pretty clean. They had my car ready in under two hours. I highly recommend this place! They definitely have a new loyal customer.

5 /5 Jodi Rawson: Amazing service and friendly, knowledgeable staff. After taking my car twice to another shop and still having the same issue, they fixed me up and my car is running better than ever (and not to mention, very fair pricing). 1000% recommend!

5 /5 Benjimyn Hayman: Brought my 05 Camry to them, I had been having front brake issues for about 2-3 years and had taken it to many shops around town including Les shuab, Midas, and a different Les shuab, nobody could fix them. Then I decided to bring my car here, best decision I could’ve made. They fixed the brakes with no problem. However I had them change the ATF and immediately after there was a leak because they did not tighten the drain plug enough. So I brought it back to the shop and they were more than understanding and fixed it and filled it back up for me. I am very thankful to have the business around town.

5 /5 Chris Melton: The team at Puget Sound Auto Repair genuinely care about your business and satisfaction. I originally met Alan (owner) a couple months back when my usual mechanic recommended i bring my Dodge to them about an intermittent issue where my truck would shift itself into 4x4. However, at the end of a 2200 mile road trip, I noticed my clutch pedal got very heavy, and was slow to return. I brought it into them for a diagnosis, and also told them about an intermittent issue where the truck would occasionally shift itself into 4x4. Within a few hours, I was told it needed a new pressure plate, which wasnt an issue. I knew the clutch kit I wanted in the truck, and of course they were happy to oblige. After getting into the truck, it was discovered that the front bearing retainer needed replacing. Once all parts were there, all repairs were done that same day. New clutch, shift fork, throw out bearing, master and slave cylinders, rear main seal and front bearing retainer. The intermittent 4x4 issue was diagnosed to be the TIPM. I supplied the clutch, hydraulics and g56 transmission fluid. The price I paid was for labor, and 2 parts. Rear main seal, and front bearing retainer... I have replaced a clutch in one of these trucks before... I assure you, it is not fun as nothing about this truck is light. For the price I paid and the service I received; I felt like I got an amazing value. To the point I feel my only way of being able to properly thank Alan and Landon for their help is to write this review. Oh, and i almost forgot to mention... they didnt even charge me for the diag fees on the clutch or for the TIPM... Thank you so much. I feel like my service is valued and I will definitely be back.

5 /5 Robert Diem: Puget Sound Auto Repair is an outstanding auto repair shop. Allen, the owner is honest and is up front with the repair cost. The crew, including in the office communicate well. and they are very good at what they do. I am a local business owner. I take all of my vehicles to this shop because of the trust that I have in them through my past experiences. I cannot recommend them more highly.