Urgent Care | Vancouver Clinic 87th Avenue - Vancouver (WA)

5 /5 David B: I was reluctant due to the low ratings, but I had a great experience. From getting setup as a new patient, quickly getting into a exam room, onsite lab work and diagnosis from the doctor. Everyone was attentive, helpful and genuinely caring. Not sure about the low ratings. Perhaps more happy customers need to take a moment to give a review.

1 /5 Lisa Schlegel: ABSOLUTE VIOLATION!. Brought my daughter (19yrs old) to urgent care at 87th Ave today. We were in a room that looks out to the parking lot and loading/unloading area. They had to run some exams that she had to undress for. The blinds were open in the room and we had so much going on that we didnt put 2 and 2 together until she was getting dressed. When the gal brought paperwork back to us to release us, I asked her about the window. Why are they conducting exams with the window open. She told me the windows are mirrored and you cant see in. She said check when you leave and youll see. So after blood work I checked. YOU CAN SEE THE ENTIRE EXAM ROOM FROM THE WALK WAY. TOTAL VIOLATION! I walked right back in and let the gal know of the situation and told her, YES BLINDS ARE OPEN AND YOU CAN SEE EVERYTHING! BREASTS OUT THE ENTIRE TIME LAYING ON THE TABLE FOR AN EKG. YOU CAN SEE HER GETTING UNDRESSED AND DRESSED!! She said sorry. NOT ONE PERSON BOTHERED TO CLOSE THE SHADES OR CONFIRM NO MIRROED GLASS. MY DAUGHTER IS MORTIFIED. SHE FEELS ABSOLUTELY VIOLATED. IM SO ANGRY AND DISCUSSTED. Even after I mentioned it TWICE, NOT ONE PERSON CARED ENOUGH TO FIX THE ISSUE, so nobody goes through what she went through. I took pictures of these windows. You can see the blinds in some of the windows. If they were mirrored, you wouldnt see the blinds. In the room she was in you can see the blinds open with the Dr inside for another patient. (Not posting that picture)

2 /5 Nicki Webster: I used to love being a patient here. My doctor is still amazing, but theyve made some unfriendly changes. My doctor knows I have a tendency to talk a lot, but shes now been pressured to keep her patients appointments "direct and efficient" and was having to constantly shush and redirect me. Which felt impersonal and harsh. I was having a rough morning already, and honestly, this change makes me cry a little. Shes a wonderful doctor, and Ive had really good experience with staff in general. But these focal check-in areas, reduced warmth of staff due to corporate pressures, kill the vibe here. If I didnt like my doctor so much, Id switch. This was the first clinic that Id ever felt truly cared for at, and I hate that its changing. Not just for me as a patient either, I see it in the staff.

1 /5 Tricha Boyd: Incompetent and unprofessional staff from the moment I checked in. This is the first time I have left The Vancouver clinic feeling not confident in my treatment. The Nurse practitioner was the worst. He didn’t know what he was doing when it came to my eye problem fumbling his way through the exam. On top of it made me feel bad because I needed the lights off due to extreme sensitivity. After 2 hours left without any type of diagnosis or future treatment saying the Optometrist will call me after examine my chart. WHAT??? I came for help, paid my office fee for NOTHING. What a joke. I will never be back to this urgent care ever and I highly suggest others choose a different place with competent staff. What a disappointment.

5 /5 Glenn Morrill: Feeling sick is absolutely no fun, but experiencing helpful, friendly, and professional staff (reception, nurse, doctor) makes all the difference in the world. Both my wife and I have been pretty sick and went to the 87th Ave facility and were both promptly taken care of. Everyone we encountered were fantastic. We really appreciate the care we both received. Thank you!