5 /5 Arleen Ardron: My experience with West Hills Honda sales is not good at all, downright horrible!!! However, I give credit where credit is due. Randy in the service department was exceptionally delightful to work with. Not only did he anticipate my arrival for my oil change by meeting me at my car door, he was thorough in checking my car out, confirming the details of my service contract, giving me updates of the ETA, all with a smile and friendly demeanor. He deserves appreciation from the company as he has mine. He gave me back some confidence with West Hills Honda.