West Hills Honda Service - Bremerton (WA)

3 /5 John Gg: There was no attempt to detail my car at all. I have bought the tire and rim protection, I have bought the hood paint protection for thousands of dollars for a car that isn’t even mine, it’s a leased vehicle! I’m just not sure what to think.

5 /5 Ingrid Hueneke: My experience was great, as usual. I was checked in without waiting. Brandon was professional and very nice. The drivers seat and floor mat were covered to keep them clean. I always appreciate the free coffee and the availability of snacks while my car is being serviced.

5 /5 Arleen Ardron: My experience with West Hills Honda sales is not good at all, downright horrible!!! However, I give credit where credit is due. Randy in the service department was exceptionally delightful to work with. Not only did he anticipate my arrival for my oil change by meeting me at my car door, he was thorough in checking my car out, confirming the details of my service contract, giving me updates of the ETA, all with a smile and friendly demeanor. He deserves appreciation from the company as he has mine. He gave me back some confidence with West Hills Honda.

5 /5 Beth J: Came in to get a recall fixed on my car. The staff were all very nice, respectful, and helpful. It was quick getting in and out to drop off and pick up my car. Randy kept in touch with me about the status of my car after getting me checked in and getting my vehicle info. They did a multi point inspection and found a few things that needed updated/fixed. I appreciate that no one pushed to have them done after I declined or treated me like a "girl who doesnt know anything about cars" like some places do to take advantage. My car came back in the same condition that I left it. Overall great experience for my first time there.

5 /5 Tonia Winchester: I recently brought my mom’s car to West Hills Honda for a manufacturer warranty recall, and the experience was exceptional from start to finish. Brandon went above and beyond — not only was the communication clear and timely, but he treated my mom with such kindness and respect that it truly stood out. He took the time to explain the process in a way that made her feel comfortable and informed, and he kept us updated every step of the way. The service itself was smooth, efficient, and thorough. It’s rare to find someone who blends professionalism with such genuine care for people, but Brandon does exactly that. Highly recommend asking for Brandon if you want top-notch service and a team that truly values their customers. We’ll absolutely be back for any future service needs!