Jan Brown Hairstylists Courtney , I am leaving this review to express my disappointment and frustration with my recent experience at your salon. As a client who values professionalism and expertise, I had high hopes when I came to you for a hair coloring appointment, seeking to match my natural grey silver roots with a platinum hairstyle without any blonde, orange, or gold highlights.
Despite clearly articulating my desired outcome and even providing a reference picture, I was dismayed by the results of the coloring session. The end result did not align with what I had envisioned, as my hair still exhibited noticeable brassiness that I specifically wanted to avoid.
Moreover, I was taken aback when you suggested that using purple shampoo would help rectify the brassiness issue. While I understand the benefits of purple shampoo in maintaining color over time, I believe that as a skilled stylist, the onus is on you to deliver the desired results accurately during the initial appointment. I should not have to rely on post-coloring treatments to correct a fundamental flaw in the coloring process. Whats gut wrenching is I leave for vacation in 4 days!
As a client who values transparency and honesty, I feel compelled to communicate my disappointment with the service I received. It is disheartening to invest time and money in a service that falls short of expectations, especially when those expectations were clearly communicated in advance.
Moving forward, I believe it is in my best interest to seek out a stylist who can consistently deliver the results I desire without compromise. I appreciate the effort you put into the appointment, but unfortunately, the outcome did not meet my expectations.
I hope that this feedback serves as constructive criticism that can help you enhance your services and better cater to the needs of your clients in the future.
Ive attached the following photos one of which was the color I desired and you can clearly see that didnt happen.
1 /5
Lisa Treen Karly is a rock star! My only regret is not finding her sooner. She listened to what I was looking for & made it even better. Truly talented.
Side note: the product She used on my hair made my cat go crazy like it was made of catnip. Hilarious side effect.
5 /5
B. F. HORRIBLE EXPERIENCE.
DO NOT USE THIS ESTABLISHMENT.
I went to this place because they were recommended by a friend. Victoria did my hair after I showed her a picture of a style I wanted. She did a number on my hair. It is butchered and nothing like a picture I showed her. Ive been trying to get a hold of them for about 3 weeks so they can fix all the problems they left on my hair but nothing, yet. They dont answer the phone, they answer and have no time or say they will call back and nothing. This is after charging $70 for a normal haircut and no extras.
The most Horrible experience ever.
Dont waste your money or time on brag hair salon. Its a horrible place to go to.
A Great alternative would be:
THE SALON
1190 NE. Sunset Blvd
Renton, WA 98056
In going here to fix what brag left on my hair.
1 /5
Anana O I had my first appointment with Nonnie at Brag Hair Salon in Downtown Renton, and I couldn’t be happier with the experience! My friend Leanna recommended him, and now I’m obsessed with his work on my type 2a curly hair.
Nonnie understood exactly what I wanted—a good trim to get rid of the split and dead ends while keeping my length intact. I also asked for a toner to cool down some warm tones peeking through, and he delivered beautifully. My hair feels and looks amazing!
If you have wavy or curly hair and need a haircut, I highly recommend Nonnie. He’s talented, attentive, and truly understands how to work with textured hair. The salon itself is super cute, with plenty of parking, and I love that it’s local to Renton.
For the haircut and toner, I paid $100, and it was worth every penny. I’ll definitely be back!
5 /5
Mileah Smith I’ve been going to Brag for 5 years and seeing Courtney for over a year now, and I’ve always walked away loving my hair. I always get tons of compliments after our appointments. She listens to what I want and shares her professional opinion about how it will work on my hair. I love her tips on color maintenance and I go in every few months to keep my hair looking gorgeous!
5 /5